Medical Receptionist

Date Posted: Tue, 14 Jul 2020 09:57:26
Salary: -
Shelton, CT 06484

Job Description

Medical Receptionist

Westwood Ear, Nose & Throat PC / CT Sinus Center – Shelton, CT

Westwood Ear, Nose & Throat / CT Sinus Center, a successful Ear, Nose & Throat medical practice expanding into Facial Plastics, is looking for an experienced Medical Receptionist to work in our Shelton, CT office. The ideal candidate will be a highly professional individual with exceptional medical receptionist experience and skill. This position requires attention to detail, and provides concierge-level service.

The successful candidate needs to reflect the high quality of the practice in terms of demeanor, and skill, and represents our practice to our practice in a very professional manner. The best fit for this position is someone who is personable, very organized, works efficiently and communicates effectively with our team.

As a Medical Receptionist at Westwood Ear, Nose & Throat / CT Sinus Center, you’ll be responsible for developing a strong first and last impression with our patients, both on the phone as well as in person.

This position reports to the Front Office Manager.

How you’ll make an impact:

  • You’ll present a strong first and last impression with patients
  • You’ll manage phone calls with patients checking in and out in the office, providing tremendous service to both
  • You’ll accurately check patients in and collect all necessary information, co-pays and other patient financial obligations
  • You’ll interface well with all levels of staff, management and physicians, helping to drive a seamless and efficient work flow

Why we’ll be impressed with you:

  • You’re friendly and welcoming to patients, co-workers and physicians
  • You’re reliable, detail oriented, can multitask with ease, and don’t get flustered when the pace picks up
  • You have strong critical thinking skills, yet are not afraid to ask questions
  • Patients can “hear” your smile through the phone and “see” your smile through the surgical mask worn
  • You’re independent when needed, but also happy to pitch in where and when needed
  • Bonus: You have previous experience working in an Otolaryngology / Facial Plastics practice

Essential Functions/Position Responsibilities

  • Greet and assist all patients and visitors when they enter the office
  • Optimizes provider time and treatment roomr utilization by scheduling and re-scheduling appointments with ease, both in-person and via telephone
  • In-taking new patients; collection and data entry of complete and accurate demographic, financial & insurance information
  • Complete authorization process in a timely manner
  • Relay relevant information to patients regarding scheduling and payment policies
  • Collecting co-payments and past due balances
  • Scanning patient documentation in a timely manner
  • Protects patients’ rights by maintaining confidentiality of personal and financial information
  • Answering phones and taking/returning messages in a friendly and courteous manner
  • Maintain general appearance and cleanliness of the office

Knowledge & Skills

  • Must have positive attitude and be a team player.
  • Exceptional customer service and phone etiquette
  • Ability to maintain effective and organized systems to ensure timely patient flow
  • Knowledge of medical terminology
  • Experience with of medical office management systems (EMR) and procedures
  • Excellent time management and organization skills and ability to multi-task and prioritize work
  • Excellent written and verbal communication skills (Grammar, spelling, and punctuation)
  • High school diploma required; Bachelor’s degree preferred

Requirements: Minimum of 3 years of experience as a Medical Receptionist with experience in plastic surgery, cosmetic surgery, ENT or dermatology.

  • Superior interpersonal and communications skills.
  • Ability to work independently and as an extension of our skilled team.
  • A ‘can-do’ attitude and willing to jump in to assist with additional tasks.

We are an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, age, national origin or disability.

If this is what you’ve been looking for, please submit a cover letter with your resume for review.

Job Type: Full-time

Company Benefits

  • 401(k) Profit Sharing, w/Safe Harbor 3% Practice Contribution
  • Health & Vision Insurance (employee premium paid by practice)
  • Life, Short-term, and Long-term Disability Insurance (paid by practice)
  • PTO, Vacation, Paid Holidays

Company's website:

  • https://www.ctsinuscenter.com

Schedule:

  • Monday to Friday, 40 hour weeks

Work Location:

  • Shelton, CT, may occasionally travel to Waterbury, CT office

Job Type: Full-time

Schedule:

  • Monday to Friday

Experience:

  • medical receptionist: 3 years (Required)

Location:

  • Shelton, CT 06484 (Required)

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No
Answering phones and taking/returning messages in a friendly and courteous manner. As a *Medical Receptionist *at Westwood Ear, Nose & Throat / CT Sinus Center, you’ll be responsible for developing a strong first and last impression with our patients, both on the phone as well as in person. You’ll manage phone calls with patients checking in and out in the office, providing tremendous service to...

Company : Westwood ENT / CT Sinus Center

Job Title : Medical Receptionist

location :

For more information, click here to apply

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Job Detail

  • Job Id
    cbd4339fcd94e178
  • Location
    Shelton, CT 06484
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Westwood ENT / CT Sinus Center

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